Stop Guessing. Start Listening. Turn Your Feedback into Profits

It takes a thousand moving pieces to run a restaurant. You oversee the ordering process, employee training, supplier management, menu creation, and maybe even Instagram videography. And the whole time you're thinking about:

• Why are repeat orders slowing down?
• Why did that customer leave a 1-star review?
• What do people really think about that new special?

If you don't know the answers, you're not alone. And we got you.

For the most part, restaurants are just going with their gut. While intuition is useful, it can't handle datasets. Real feedback is what matters most, and acting on it to improve service, reviews, and, of course, profits.

Guessing Doesn't Grow Revenue

Here's what happens when you rely on assumptions:

• You keep a dish on the menu that keeps underperforming
• Clients disappear without a trace
• You waste money on loyalty programs that don't provide any results.

It's not intentional—it's just the loop you fall into when feedback isn't prioritised as it should be.

The Fix? A Feedback Loop That Works for You

That's where OYC.ai comes in. It takes away the tiresome screening of feedback and brings you something refined and easy to track. Go from unpredictable to a predictable growth engine with OYC.ai.

Here's how it works:

1. Capture Feedback Instantly

The smart QRs that you get to generate can be placed on tables, delivery bags or bills. Customers will be able to scan and share what they feel in real time.

2. Catch Issues Early

In the event that a client rates you with less than three stars, OYC will promptly inform your supervisor. At long last, you can't use Google to justify your tardiness.

3. Respond Like a Pro (Even on Busy Days)

In the event that a client rates you with less than three stars, OYC will promptly inform your supervisor. At long last, you can't use Google to justify your tardiness.

4. Analyze What Actually Matters

Locate, item, staff, and time-related feedback can be tracked. Discover trends. Take care of problems. Recognise chances.

From Feedback to Revenue

For example, you may find that some people find a particular pasta dish to be excessively salty. Little improvements are made. Dissatisfaction ends. Orders increase. There are even a few of five-star reviews that describe it as "wonderful."

I'm not nitpicking; that's return on investment.

That's impact. That's money. Yay!

Final Thoughts

You don't need more guesswork. You need clarity. And that's exactly what OYC.ai can give you.

You can grow sustainably, listen discreetly, and act publicly with OYC.ai. The reason being, constructive criticism always offers room for growth. With every complaint that is resolved, we gain a customer for life. Every happy customer is a walking ad—protect that.

Turn your feedback into profits — with OYC.ai.